We purchased a 2017 Range Rover Sport and had a very pleasurable buying experience. Our sales expert, AJ, set us up with Lucas Mayes, Holmes Encore Specialist, to come to our residence a few weeks after our purchase to go over any questions we may have about all the "bells and whistles" on the vehicle. Lucas contacted me shortly after and confirmed our appointment and showed up right on time. He was extremely knowledgeable and helpful. I had jotted down several questions and he was able to answer all of them. He put my mind at ease and left me feeling more confident than ever with my RR. I highly recommend everyone taking advantage of this service Holmes offers. After having the vehicle for a few weeks, we always have questions. It was nice to have a person come to your home and explain these things rather than trying to figure it out from the manual. Again, take advantage of this service and let Lucas help you.
Although I purchased my Range Rover from Land Rover Jacksonville, I can definitively say that the service at Shreveport is much better than in Jacksonville. Cindy, the service manager, is top-notch with a friendly attitude to match. I have taken my vehicle there twice and each time walked away with pleasant results.
Range Rover Sport - My experience was excellent in purchasing my new Range Rover Sport. Dietrich and the entire team went over and above to help me. Thanks Shreveport Land Rover-Jaguar!
Best car buying experience I've ever had. Hassle free, AJ was upfront, honest, and had everything prepared and ready for me just as we discussed when I picked up my vehicle. He also went above and beyond by personalizing my visit and having my preferred snack and drink for my ride home. Very impressed! If you're evening thinking about being in a Range Rover I highly recommend you at least have a conversation with AJ, he's others-focused and will do everything he can to make you a fair deal.
This was one of the absolute best car buying experiences that I have ever had!!! I wanted to go to my bank but I allowed Zach( general manager) and Shashi (professional sales associate) to see they could beat my bank's rate and low and behold they did just that..
Highly recommend buying experience with Shashi. Very Impressive. He handled our needs from first conversation, ordering Land Rover, and the education of features after the sale.
Amazing, took in my Range Rover Evoque. NEVER have I had a well organized, hassle-free experience. My Turbocharher had to be replaced within my watranty. I handed them keys, i.d., and insurance. THATS ALL! I didnt pay one dollar. I was instantly given a basic 2017 loaner that the dealership paid for and 3 days later got my car back. It was in great shape and had a dang near detailed appearance. Earned my business for sure! I drive from near Dallas for a reason. To have service advisors greet you with a smile and offer you a snack is really cool! Keep up the good work!
Holmes European is absolutely top notch, highest level of personal service and professionalism. As a high-level real estate broker in Austin, Texas I understand and appreciate the value of extraordinary service. This dealership is the best of the best. Every aspect of the process with Holmes is seamless. Vehicle selection, purchasing process, delivery & feature education are handled with the utmost attention and detail. Words cannot express the gratification and satisfaction of my experience with the management and team at Holmes. Luke Bratlie, Ben Tais, Robert Mclemore and the Holmes team… Thank you for the experience and your impeccable support. I have been a customer of Holmes for over 15 years and have referred this dealership diligently. In an effort not to be a generic and common review… I guess the best I can do is comment on my own perception. “As I look around I can’t help but notice the large number of license plate frames in my immediate circles in and around Austin of family, friends, colleagues and clients that are branded with Holmes Auto Group.” The fact that such a large number of loyal clientele choose to work with this dealership with so many competitors in between speaks for itself… Holmes Auto Group has made its presence in Austin, Texas and will continue to do so…Brian LangloisKuper | Sotheby’s International Realty
We are ABSOLUTELY delighted and excited about our 2016 Range Rover!! Shashi Shiva's customer service was excellent!! He made the purchase that much more enjoyable:)
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