We had an issue where a part had been left off our vehicle when being serviced 14 months ago. As soon as it was discovered I contacted the manager. He immediately resolved the issue for me. I am very grateful for someone who is willing to take responsibility and make it right. Will continue to recommend Land Rover.
Hands down the best experience purchasing a vehicle. Robert and Deitrich were fantastic. They found the exact vehicle I wanted, then made the process so easy. I definitely plan to do business with them again in the future.
The scheduling time and the time it took to get the job done was excellent. My eco and wippers are working grate. Thank you very much,
I had the opportunity to work with Deitrich. When I walked into the dealership I was immediately greeted with a smile. Deitrich made my first experience with Land Rover a great one. His willingness to make sure I was comfortable while conducting business was appreciated. Deitrich's down to earth sense of humor and professionalism is a breath of fresh air in the world of car sales. He will be the reason why I return to Land Rover Shreveport in the future.
Working with Deitrich made my goal of buying my first Range Rover a dream. He made sure I was comfortable throughout the entir process. No hassle. No anxiety. One happy lady!
My recent experience at Land Rover of Shreveport was a true delight. In working with Christian Crowder, my experience was fun and exciting! Christian was quite patient in trying to fulfill my requests for a beautiful new Range Rover. Christian did an excellent job. Thank you so much for everything, Christian.
We purchased a 2017 Range Rover Sport and had a very pleasurable buying experience. Our sales expert, AJ, set us up with Lucas Mayes, Holmes Encore Specialist, to come to our residence a few weeks after our purchase to go over any questions we may have about all the "bells and whistles" on the vehicle. Lucas contacted me shortly after and confirmed our appointment and showed up right on time. He was extremely knowledgeable and helpful. I had jotted down several questions and he was able to answer all of them. He put my mind at ease and left me feeling more confident than ever with my RR. I highly recommend everyone taking advantage of this service Holmes offers. After having the vehicle for a few weeks, we always have questions. It was nice to have a person come to your home and explain these things rather than trying to figure it out from the manual. Again, take advantage of this service and let Lucas help you.
Although I purchased my Range Rover from Land Rover Jacksonville, I can definitively say that the service at Shreveport is much better than in Jacksonville. Cindy, the service manager, is top-notch with a friendly attitude to match. I have taken my vehicle there twice and each time walked away with pleasant results.
Range Rover Sport - My experience was excellent in purchasing my new Range Rover Sport. Dietrich and the entire team went over and above to help me. Thanks Shreveport Land Rover-Jaguar!
Best car buying experience I've ever had. Hassle free, AJ was upfront, honest, and had everything prepared and ready for me just as we discussed when I picked up my vehicle. He also went above and beyond by personalizing my visit and having my preferred snack and drink for my ride home. Very impressed! If you're evening thinking about being in a Range Rover I highly recommend you at least have a conversation with AJ, he's others-focused and will do everything he can to make you a fair deal.
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