I had an amazing experience at Land Rover Shreveport! Shashi was so knowledgeable and great to work with! The process was quick and seamless!! Thanks!
My service engine light came on. Even though we were in the quarantine phase of the Covid-19 I was afraid there may be damage if the issue was not resolved. I called Jordan and she took care of getting my appoint set. Once I had arrived at the dealership Jordan dealt with the process in a very professional manner and I was out of there within a matter of minutes. I have always been satisfied with every department of this dealership. Jordan is normally my service rep and she is excellent at her job!
The title sez it all! The staff of Jaguar Land Rover of Shreveport always make me feel at home. Oh and great service too! I live in Tyler (some 85 miles away) but hey they are my closest dealership and I really don't mind the trip.
I was ready to purchase a new vehicle and had decided on the Land Rover Discovery Sport. My husband and I had driven to Dallas and went to two different dealerships trying to find a vehicle with no luck. My husband I jumped online and found a vehicle at Jaguar Land Rover Shreveport. I was very skeptical. I was in the mind frame that since we didn't find one in Dallas, why would Shreveport be any better. I have to admit I was TOTALLY WRONG! Our sales expert was Christian and he was so helpful! Land Rover Shreveport had ...
I had a vibrating noise that was on going for a couple of years with my Range Rover. I kept taking it in and having them look at it. We thought it was a heat shield....they repaired a broken part on the 5 or 6 trip but it still made the noise. I asked the service manager to ride with me, which he did and then he took the car back and put it up on a lift...low and behold...it was a piece of asphalt that was lodged in between a brake and a heat shield! Finally...resolved! Thank ...
We had an issue where a part had been left off our vehicle when being serviced 14 months ago. As soon as it was discovered I contacted the manager. He immediately resolved the issue for me. I am very grateful for someone who is willing to take responsibility and make it right. Will continue to recommend Land Rover.
The scheduling time and the time it took to get the job done was excellent. My eco and wippers are working grate. Thank you very much,
Working with Deitrich made my goal of buying my first Range Rover a dream. He made sure I was comfortable throughout the entir process. No hassle. No anxiety. One happy lady!
We purchased a 2017 Range Rover Sport and had a very pleasurable buying experience. Our sales expert, AJ, set us up with Lucas Mayes, Holmes Encore Specialist, to come to our residence a few weeks after our purchase to go over any questions we may have about all the "bells and whistles" on the vehicle. Lucas contacted me shortly after and confirmed our appointment and showed up right on time. He was extremely knowledgeable and helpful. I had jotted down several questions and he was able to answer all of them. He put my mind at ease and left ...
Highly recommend buying experience with Shashi. Very Impressive. He handled our needs from first conversation, ordering Land Rover, and the education of features after the sale.
I have shopped for a Mercedes Benz E350 for two weeks. I went to a Mercedes Dealer in Houston and was treated rudely. They would not let us test drive the vehicale we were looking at. We decided to go back and try again and the dealership would not come of the sticker price. They told me if you don't pay sticker, someone else will. I left the dealership. I called Holmes and they were very nice. My wife drove four hours from Houston to Shreveport and could not have been happier. The sales staff was extremely helpful and ...
Bought a 2012 Volvo XC70 with 7800 miles on it. Johnnie was quite professsional, knowledgable and a great salesman. The entire staff made me feel like I was joining a family.
My Husband I traveled from Kenner LA to Holmes European Motors. We saved thousands to travel that far our sales consultant Cathy Culbertson was AWESOME she did a wonderful job as far as returning our phone calls & processing all of our documents all in one day. We arrived at the dealership on Saturday June 2,2012, the finance process with Dorothy Sutton was PROMPT she had everything waiting for us. I would HIGHLY recommend Holmes Euporpean Motors to everyone who's interested in purchasing luxury or any other vehicle. The whole Staff was Fantastic! The Smiles on our daughters faces was ...
I would like to thank Mike Soulie for his knowledge of the C300 that we purchased from Holmes European this week. My wife and I test drove 3 different C300`s before coming to Holmes but would not commit because there was an emptiness there after leaving the dealships, then we met Mike at Holmes European. We were sold as soon as Mike introduced himself. His knowledge of Holmes and Mercedes commitment and the product is what was missing at the other dealerships. Thanks Mike!!!
Worked great with my wife and I eventhough we were out of state (Texas). I showed up simply to apease my wife, I was going to the Shreveport LA Audi dealership. Savanna met us and provided (NO PRESSURE) but exceptional information on the Volvo cars. We ended up test driving (And Loving the Quality), and we traded our Mercedes that same day and purchased an S80. Her knowledge of the products immediately sold us on the dealership and the S80. I am considering going back and getting a C70 for my wife, the S80 is MINE. Dr. Jim Pollard US ...
I am an extremely busy person. Shashi was able to answer all my questions with informative detail and confidence without delay. He was proper, professional, and just personal enough to find out my needs and wants to find the best vehicle to suit me. He let me know that he respected my time and attention by not going on in long tangents like some salesmen do just to keep my attention. Every moment I gave him became well worth my time and attention. Thank you Mr. Shiva I will be referring you to those interested.
Elliott Hearne and Holmes European Motors are definitely a winning combination, and are at the top of any dealership I have worked with before. Elliott has a superb knowledge of the vehiches, and possesses a unique personality, making him an outstanding salesman. All employees work together effortlessly, resulting in this being a place you deinitely enjoy. I have given a great rating to both the dealership and Mr Hearne. and I believe their future is a positive one.
By the time I start talking to a sales person I generally have my mind made up about what vehicle I want. But this time I had it narrowed to two. After talking with Wendy over the phone she had answered every question plus painted the most beautiful picture of my future Volvo C70. Later that evening she drove up in my driveway with the top down and we were off for a test drive. Afterwards, Wendy sat in my drive and went over every button, knob, lever, we could find with all the patience in the world. The next ...
Dealership was clean and all the staff were friendly and were not pushy. They treated us very well with no hassles or hidden expenses. Windy Sloan and Mike DeLaCerda were very helpful and professional. I intend to go back for future transportation needs and would recommend this dealership to all.
I would like to share my experience with Holmes European Motors which was an outstanding one! Wendy and Nate were my sales personnel; they were very knowledgeable, courteous and very professional. They made me feel welcomed and ensured I got the automobile base on my needs. I love my new Volvo S60 and I’m glad that I’m part of the Volvo and Holmes European Motors Family! Charles Reed, Shreveport LA
My wife has a volvo S60 which Jim was aware of. I ran into Jim one day and he mentioned how well the new 2012 S60 was being received and there were special incinitives available on the car. I was half way thinking about a new car purchase and took the time to research the car(innernet) and then decided to test the car before the 6-30 deadline on the special offers. Jim set me up with Wendy, who did a great job going over my questions and showing me the car. After testing the car I was sold. There was ...
I just bought a Volvo at Holmes European Motors. It was a great experience - no high pressure and an overall great experience. I drove a couple of cars until I decided on the right one for me. I highly recommend!
I came in for service questions and talked to Joe Young the Service Director and was very impressed with how he took the time to answer questions in detail about the service and I had not even bought my car from Holmes -- I went back to pick my wife up and told her how impressed I was with him and that when came time to get the car serviced even though we lived in Arkansas I would be taking the car there for service. Well we went for service and met Cathy Culbertson and immediately liked her down to ...
I bought an used BMW. The value I received for my trade in was what I expected and the price of the auto purchased was very good. I have dealt with Holmes European before and will again in the future. The above clearly defines my reason for satisfaction but I am adding this sentence to get past 250 characters.
Nate and the Sales manager (Jim Huggins) were helpful and knowledgeable during the sales process when I custom ordered my 2011 S80 T6. This was my sixth (or seventh) Volvo and all but one3 came from Holmes. My son and daughter have each bought a car from this dealership and suffice it to say that we are all happy with our purchases. I can't compare Holmes European Motor to any other dealership because I have not bought a car from any other dealer since the mid 1070's - with one exception, but as far as I am concerned, Holmes is ...
My husband had many questions for our salesman concerning the difference in the Range Rover vehicles, all of which were answered with a great deal of knowledge and patience. My vehicle was clean and ready to be picked up as promised and our salesman did a wonderful job demonstrating the options on my sport. The experience start to finish was very easy.
We really enjoyed working with Cathy for the purchase of our used Volvo. She took the time to explain price comparaisons and the value of our purchase, and was very thorough and friendly. She was also attentive to our time constraints. I would definitely recommend working with her!
This is the third Jaguar we have purchased from Jaguar of Shreveport. Our sales person has always been Roger Harding. Roger is professional, extremely caring a helpful and an absolute pleasure to work with. Whenever there has been a problem, Roger has handled it immediately. We know that Roger is a top-notch sales person, who goes above and beyond to execute outstanding service. If you would require further information, please feel free to contact us at 832-230-0266. Thank you. Gary & Dodie Smith
This is my fourth vehicle to purchase from Roger and Ben and they always are so very pleasant to deal with and Rover is such a great product. Cindy in service is always so accomodating, pleasant and helpful, but Roger is the go-to guy for anything with the truck before OR after the sale.
This was by far one of the best experiences I have had purchasing a new vehicle. Kenneth was very friendly and available to answer questions/test drive the vehicle whenever I called, even though he was extremely busy. He was genuinely more excited about me purchasing the vehicle than I was...at least this is how he made me feel. I am truly excited about my vehicle, and I could not have had a better purchasing experience.
Ken and his team made me and my wife Tanya feel right at home. Purchasing a new vehicle with ken and his team was a pleasure. Iam in the military and out of state. Ken made sure in every aspect that Tanya and I had the best customer service possible. Ken even made sure by phone call after phone call that we were satifisfied with our purchase.
I was looking for a certified preowned Jaguar XF. The dealership did not have any on my first visit, but Kenneth told me he would look for one. Within a few weeks he had one and contacted me. The car was in like new condition and Kenneth and everyone at the dealership were excellent to work with throughout the purchase of the car and the service after the sale has been phenomenal. Best experience I have ever had buying a car!
Everyone was extremely helpful and attentive. We have worked with them on several occasions and each time the service has been above and beyond our expectations!!! Each member of the staff we encountered was willing to help in any way they could. Service was fast and efficient. Will look forward to doing business with them again in the future.
Bought a used Jaguar XJ8. The delivered car was very clean. The salesman, Ken, and his general manager were great to deal with. The overall experience was very good. Every detail from the car sold to our trade was as promised. I would certainly buy again from Ken!
I have been dealing with this dealership for many years and I am very pleased. I highly recommend them to anyone interested in buying or leasing a new car. I have purchased many cars at this dealership for myself and for my daughter. I have bought new cars and I have leased new cars. All interactions have been extremely favorable.